General Support
Questions about using our sleep calculator, technical issues, or general inquiries about sleep optimization.
Email SupportLegal & Privacy
Questions about our terms of service, privacy policy, data handling, or legal compliance matters.
Legal TeamPrivacy Officer
Specific questions about data privacy, information security, or how we protect your personal information.
Privacy TeamFeature Requests
Ideas for new features, improvements to existing functionality, or suggestions to make our calculator even better.
Submit IdeasPartnerships
Business partnerships, collaboration opportunities, integration requests, or media inquiries.
Business TeamBug Reports
Found a bug or technical issue? Help us improve by reporting problems with detailed information.
Report BugSend Us a Message
Prefer to use a contact form? Fill out the details below and we'll get back to you as soon as possible.
For urgent technical issues, please email support@sleepcycle.io directly.
Frequently Asked Questions
How quickly do you respond to support requests?
We aim to respond to all inquiries within 24-48 hours during business days (Monday-Friday). Urgent technical issues and bug reports typically receive faster responses.
Can you provide personalized sleep advice?
While our calculator provides science-based recommendations, we cannot offer personalized medical advice. For specific sleep disorders or health concerns, please consult with a qualified healthcare provider or sleep specialist.
How can I suggest new features?
We love hearing from our users! Send feature requests to features@sleepcycle.io with a detailed description of what you'd like to see. We review all suggestions and prioritize based on user demand and feasibility.
Is SleepCycle.io really free?
Yes! SleepCycle.io is completely free to use with no hidden fees, subscriptions, or premium tiers. Our mission is to help everyone optimize their sleep health regardless of budget constraints.
Do you offer API access or integration options?
We're exploring API and integration opportunities for developers and health apps. Contact our partnerships team at partnerships@sleepcycle.io to discuss potential collaborations.